We all know how dealerships work, in respect of car selling. We buy our cars from these dealerships, that either is dedicated to one particular brand, or maintains a varied stock of vehicles coming from different manufacturing houses. We car users also know the fact that the same dealerships parallelly run the business of repair and servicing for their own vehicles, as well as others.
If you got ever curious to know, what could be the reason behind, then here are some authentic answers that we have collected from the GMC dealership near Watsonville. There the senior group of staff explained to us the following:
To Make it a One Stop Shop
Car dealerships will always be directly linked to the auto manufacturers. One can say it is through these dealerships that the auto manufacturers reach their customers. So, once a car gets sold to a customer, he gets enlisted in their business records. Then it becomes the responsibility of the auto brand to help the customer with every kind of service that is required to maintain their product. Hence, in one sense, it is to provide their customers a one-stop shop for every solution to their vehicles, that the dealerships need to run an auto repair and servicing unit parallelly.
They Share the Same Management
Even to run the car selling business, and keep all the cars in good shape, a dealership needs to have a crew of auto experts, mechanics, and technicians. Therefore, it becomes easier for the car dealerships to run a parallel business that will maintain a team of these professionals to handle any car that comes to their shade for maintenance and repair work.
Factory Trained Mechanics
Every auto manufacturer builds up their products with a sort of unique mechanism. These mechanisms need specially trained and skilled hands and machinery to be handled. At a dealership run service and repair center, these things are guaranteed, since they will only appoint specialized mechanics who are trained to handle those vehicles that are released from the said auto brands. As a result, there can be no chances of mistreatment or mal-handling of the mechanisms that are typical of a particular brand.
Maintaining Company Reputation
A vehicle is consisted of several parts that are engineered with a special purpose and are meant to be run in a particular way. These parts, like any other materials are susceptible to wear and tear and will require a timely replacement. But to replace them, the service centers might choose an OEM part or an aftermarket one, to make things run. But with the latter on use, the mechanism cannot guarantee a smooth operation and can falter within a few times of usage. The amateur car owner might not be in the knowhow of things, and can think, it is the fault of the manufacturer. This can harm the reputation of the brand, for no reason. To minimize such probabilities, the car dealerships run a service and repair center for their customers, where they can maintain their company reputation by guaranteeing a standard of service, disclosed the staff members of the Cadillac service and warranty center.